{"id":731,"date":"2023-06-19T12:03:14","date_gmt":"2023-06-19T12:03:14","guid":{"rendered":"https:\/\/touchandtell.com\/?page_id=731"},"modified":"2023-07-15T10:23:33","modified_gmt":"2023-07-15T10:23:33","slug":"qa","status":"publish","type":"page","link":"https:\/\/touchandtell.com\/en\/customer-surveys\/qa\/","title":{"rendered":"Q&#038;A"},"content":{"rendered":"\n\n        <style type=\"text\/css\">\n            #qa-section-block_3e40b9b13ab9c327566adf85b4cb42fb {\n                margin-top: 60px;\n                margin-bottom: 60px;\n            }\n            @media all and (min-width: 1024px) {\n            #qa-section-block_3e40b9b13ab9c327566adf85b4cb42fb {\n                margin-top: 100px;\n                margin-bottom: 100px;\n            }\n            }\n        <\/style>\n<!-- Our Service -->\n<div id=\"qa-section-block_3e40b9b13ab9c327566adf85b4cb42fb\" class=\"block qa-section \">\n    <div class=\"index-section-wrapper1\">\n        <div class=\"content page-content\" id=\"our-service-page\">\n            <div class=\"content-inner has-content\">\n                <div class=\"sqs-layout sqs-grid-12 columns-12\">\n                    <div class=\"sqs-row\">\n                        <div class=\"sqs-block html-block sqs-block-html\">\n                            <div class=\"sqs-block-content\">\n                                \n                                                            <\/div>\n                        <\/div>\n                        <div class=\"sqs-col-12\">\n                            <ul class=\"nav nav-tabs sqs-col-4\" role=\"tablist\"><li data-href=\"#about-touchtell-and-our-feedback-survey-products\" role=\"tab\" data-toggle=\"tab\">About Touch&amp;Tell and our feedback survey products<\/li><li data-href=\"#industries-and-value-of-feedback\" role=\"tab\" data-toggle=\"tab\">Industries and value of feedback<\/li><li data-href=\"#pricing-and-purchase-process\" role=\"tab\" data-toggle=\"tab\">Pricing and purchase process<\/li><li data-href=\"#service-and-support\" role=\"tab\" data-toggle=\"tab\">Service and Support<\/li><\/ul><div class=\"tab-content sqs-col-8\"><div class=\"tab-pane\" id=\"about-touchtell-and-our-feedback-survey-products\">\n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">What is Touch&#038;Tell?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>Touch&#038;Tell is a leading provider of feedback terminals. We provide a platform for collecting and analyzing real-time feedback from customers and employees, enabling improvements and optimizations based on this feedback. Our digital feedback solutions are designed to enhance customer satisfaction and employee engagement, thereby contributing to overall business growth.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">What is a feedback terminal?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>A feedback terminal is a device that collects customer or employee feedback on-site. These terminals help companies understand customer satisfaction and employee engagement in real time.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">How do Touch&#038;Tell&#8217;s feedback terminals work?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>Touch&#038;Tell feedback terminals work by using an internet-connected tablet to collect feedback. Users can provide feedback by pressing digital buttons on the tablet&#8217;s screen.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">What makes Touch&#038;Tell unique?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>Touch&amp;Tell is more than just a feedback system.\u00a0We understand how important it is to listen to customers and make small improvements to your business in order to stay on top. That\u2019s what Touch&amp;Tell, an effective customer survey provider, is for. We make customer surveys better and more fun.<\/p>\n<p>Touch&amp;Tell gives you the exact customer survey information that you need in order to optimise your offer, in a way that\u2019s quick and cost-effective.<\/p>\n<p>Our feedback terminals operate like touch screen kiosks, unmanned and operate 24 hours a day anywhere in the world. Everything is monitored and controlled remotely.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">Which languages do you support?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>Our system supports all languages in the world. You can select a language for each individual unit. Which means, you can install them at all of your locations in the world. <\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div><div class=\"tab-pane\" id=\"industries-and-value-of-feedback\">\n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">What types of companies or organisations can benefit from using Touch&#038;Tell?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>All types of businesses or organizations that value customer or employee feedback can benefit from Touch&amp;Tell. This could include retail, warehouse and production, hospitals, hotels, schools, and so forth.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">How can Touch&#038;Tell help companies improve their customer service?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>By providing real-time feedback, Touch&#038;Tell can help businesses quickly identify and solve problems, improve customer satisfaction, and create a better customer experience.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">How can I utilize the feedback results?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>Feedback can be used to improve customer satisfaction, increase your revenues, and enhance your marketing efforts.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div><div class=\"tab-pane\" id=\"pricing-and-purchase-process\">\n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">How much does it cost?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>Our pricing packages, Basic and Pro, include the stand, tablet, and access to our web-based system. The price depends on the number of terminals and the duration of your usage. We offer a unique quote based on your specific needs. <a href=\"https:\/\/touchandtell.com\/en\/customer-pricing-page\/\">Find a plan that suits your needs here.<\/a><\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">What is included in the price?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>The price always includes unlimited questions and surveys, access to all data in visual reports, a sleek interface, and free excellent customer support.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">Which countries do you deliver to?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>We can deliver to most countries around the world. The majority of our customers are in UK, Sweden, US and Ireland.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div><div class=\"tab-pane\" id=\"service-and-support\">\n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">Can I have multiple languages?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>Yes, our system supports all languages in the world. You can select a language for each individual unit.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">What happens if the terminal stops working?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>If a terminal stops working, we will send a replacement to you.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"accordion-block\">\n                                        <div class=\"accordion-block__item\">\n                                            <div class=\"accordion-item__title\">Can you help with the questions?                                            <\/div>\n                                            <div class=\"accordion-item__content\">\n                                                <p>Absolutely! We are more than happy to share our experience, and we offer templates with questions based on industry type. With our Pro package, we can provide even more assistance.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                        <\/div>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n\n\n\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":52,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-731","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Q&amp;A - Touch&amp;Tell<\/title>\n<meta name=\"description\" content=\"Find answers to all your questions about Touch&amp;Tell&#039;s customer and employee feedback terminals and our data-driven approach to improving your business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/touchandtell.com\/en\/customer-surveys\/qa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Q&amp;A - Touch&amp;Tell\" \/>\n<meta property=\"og:description\" content=\"Find answers to all your questions about Touch&amp;Tell&#039;s customer and employee feedback terminals and our data-driven approach to improving your business.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/touchandtell.com\/en\/customer-surveys\/qa\/\" \/>\n<meta property=\"og:site_name\" content=\"Touch&amp;Tell\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-15T10:23:33+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/touchandtell.com\/en\/customer-surveys\/qa\/\",\"url\":\"https:\/\/touchandtell.com\/en\/customer-surveys\/qa\/\",\"name\":\"Q&A - Touch&amp;Tell\",\"isPartOf\":{\"@id\":\"https:\/\/touchandtell.com\/en\/#website\"},\"datePublished\":\"2023-06-19T12:03:14+00:00\",\"dateModified\":\"2023-07-15T10:23:33+00:00\",\"description\":\"Find answers to all your questions about Touch&Tell's customer and employee feedback terminals and our data-driven approach to improving your business.\",\"breadcrumb\":{\"@id\":\"https:\/\/touchandtell.com\/en\/customer-surveys\/qa\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/touchandtell.com\/en\/customer-surveys\/qa\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/touchandtell.com\/en\/customer-surveys\/qa\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/touchandtell.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Surveys\",\"item\":\"https:\/\/touchandtell.com\/en\/customer-surveys\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Q&#038;A\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/touchandtell.com\/en\/#website\",\"url\":\"https:\/\/touchandtell.com\/en\/\",\"name\":\"Touch&amp;Tell\",\"description\":\"Get to know your customers and improve your offer! 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