Easy to get started
We give you everything you need and help you through every step.
Step 1. Create your first survey together with us
We help you come up with questions based on your goals and our experience. If you want, you can also log on to the web and create, change, or delete questions yourself.
Touch&Tell has support for many different types of questions such as smileys, multiple choice, free text and “Net Promoter Score”. You can ask follow-up questions based on how people respond, and translate the survey into several languages.
It’s very easy to change your survey if a question doesn’t provide the information you need. Edit questions via Touch&Tell on the web (or ask us to do it for you) and all your terminals are updated automatically within one minute.
Step 2. We deliver your Touch&Tell terminals
Your Touch&Tell terminals are delivered wherever you want. They arrive fully assembled with a 4G connection. All you need to do is plug them in and press the start button. We also send you a lock that you can use to protect the terminals. As an option, we’ll design and print a custom sign with your logo and personal message to the customer.
You rent the terminals from us. Therefore, we take full responsibility for them and make sure they always work. There is no additional start-up cost and you can easily try the service without getting locked in to a long contract. Choose how many terminals you want and we’ll deliver, whether it’s one or hundreds.
Step 3. Get your results in the way that suits you best
We think that our reports should adapt to you, not the other way around, so we create reports tailored to your organisation. You can view results by logging in on the web, by getting a weekly or monthly report via email, or by adding a widget to your intranet. You don’t need to install anything. Everything is accessed online.
If you want, you can export answers to Excel or connect our system to various business intelligence tools via our API. You’ll always be able to export your data and you’re never locked into our system.
Friendly service
We help you get the most out of Touch&Tell by adapting to your needs. You can contact us for support with terminals and reports, or to discuss surveys and results, whenever you want. We’re always easy to reach and want to make sure you reach your goals with Touch&Tell.
Everything is included in one simple subscription with no additional start-up fees. The price depends on the number of terminals you need and how long you want them for. Contact us and we’ll tell you more.
Get in touch, and we’ll discuss how we can customise Touch&Tell to your business.