Simple yet powerful
Touch&Tell is designed to make it very easy for customers to provide feedback and just as easy for you to work with the results. Behind the simplicity lies a powerful system that allows us to tailor our service to your specific needs.
Add, change and delete questions remotely
It’s never too late to swap out a question or change your entire survey. Changes are synced to all your terminals within one minute.
Many question types
Smileys, multiple choice questions (that allow one or several choices), long free text, short free text, ®Net Promoter Score, Yes/No. Touch&Tell supports all types of questions you may need.
Follow-up questions
Do you want to pose a specific follow-up question to customers that say they’re unhappy? Do you want to ask different things of new customers and regulars? Control which questions appear based on what responses the customer gives.
Several languages
Translate your survey into several languages and let the customer switch between them. We’ll help you if you don’t want to translate the questions yourself.
Tailored reports
Reports should adapt to you, not vice versa. We design reports based on what questions you pose and how you want to work with the results.