Touch&Tell is a leading provider of feedback terminals. We provide a platform for collecting and analyzing real-time feedback from customers and employees, enabling improvements and optimizations based on this feedback. Our digital feedback solutions are designed to enhance customer satisfaction and employee engagement, thereby contributing to overall business growth.
A feedback terminal is a device that collects customer or employee feedback on-site. These terminals help companies understand customer satisfaction and employee engagement in real time.
Touch&Tell feedback terminals work by using an internet-connected tablet to collect feedback. Users can provide feedback by pressing digital buttons on the tablet’s screen.
Touch&Tell is more than just a feedback system. We understand how important it is to listen to customers and make small improvements to your business in order to stay on top. That’s what Touch&Tell, an effective customer survey provider, is for. We make customer surveys better and more fun.
Touch&Tell gives you the exact customer survey information that you need in order to optimise your offer, in a way that’s quick and cost-effective.
Our feedback terminals operate like touch screen kiosks, unmanned and operate 24 hours a day anywhere in the world. Everything is monitored and controlled remotely.
Our system supports all languages in the world. You can select a language for each individual unit. Which means, you can install them at all of your locations in the world.
All types of businesses or organizations that value customer or employee feedback can benefit from Touch&Tell. This could include retail, warehouse and production, hospitals, hotels, schools, and so forth.
By providing real-time feedback, Touch&Tell can help businesses quickly identify and solve problems, improve customer satisfaction, and create a better customer experience.
Feedback can be used to improve customer satisfaction, increase your revenues, and enhance your marketing efforts.
Our pricing packages, Basic and Pro, include the stand, tablet, and access to our web-based system. The price depends on the number of terminals and the duration of your usage. We offer a unique quote based on your specific needs. Find a plan that suits your needs here.
The price always includes unlimited questions and surveys, access to all data in visual reports, a sleek interface, and free excellent customer support.
We can deliver to most countries around the world. The majority of our customers are in UK, Sweden, US and Ireland.
Yes, our system supports all languages in the world. You can select a language for each individual unit.
If a terminal stops working, we will send a replacement to you.
Absolutely! We are more than happy to share our experience, and we offer templates with questions based on industry type. With our Pro package, we can provide even more assistance.