Articles

In today’s ever-evolving business landscape, enhancing customer experiences is paramount. It is important to listen to customers and make small improvements to your business in order to stay on…

In the world of marketing, where we’re always looking to grow. The key to successful marketing is knowing what your audience wants and likes. Now, let’s dive into five practical points that will…

Introduction: In the world of customer satisfaction measurement, two prominent metrics stand out: the ®Net Promoter Score (NPS) and the Customer Satisfaction Score (CSAT). Both play crucial…

Summary In this article, we will explore the significance of ®Net Promoter Score (NPS) in measuring customer loyalty and its importance for businesses. We will highlight: Customer loyalty is…

Have you ever wondered how connected your employees are to their work and the company? Or maybe, you’re curious to learn how motivated your team is. Use anonymous employee pulse surveys to measure…

Imagine a way to collect customer feedback effortlessly. That’s where our Smiley Touch feedback terminals come into play. These feedback kiosks turn the potentially tedious task of completing a…